1. Shipping Locations
We currently ship to addresses within India.
2. Order Processing Time
Orders are typically processed and prepared for shipping within 3 to 4 business days after the order is placed. However, please note that during high-demand periods, this processing time may be extended. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. You can find the shipping cost for your order at checkout. We may offer free shipping promotions, which will be clearly communicated on our website.
4. Estimated Delivery Times
Delivery times may vary depending on your location and the shipping method selected.
5. Shipping Issues
In the rare event of any shipping issues, such as delays, damages, or lost packages, please contact our customer support team at customersupport@otomanonline.com for assistance. We will work to resolve any issues as quickly as possible.
6. Returns and Refunds
Please refer to our Return and Refund Policy for information on returns and refunds related to shipping and delivery.
7. Contact Information
If you have any questions or need further assistance, please contact our customer support team at customersupport@otomanonline.com or +91-9745245657.
